Frequently Asked Questions
How do I pair Powerbeats Pro with iPhone?
With earphones seated in the case and lid open, hold near unlocked iPhone with Bluetooth® on and follow onscreen instructions. Ensure your iPhone has the latest iOS installed.
How do I pair Powerbeats Pro with an Android device?
Download and connect. Visit the Google Play Store or scan the QR code to download the Beats app. Once the app is installed, open the case, and hold near the Android device.
How do I pair with additional Bluetooth® devices?
With the earphones sealed in the case and lid open, press the system button until the LED blinks white. Then chose Powerbeats Pro in the Bluetooth® menu.
Can I control Powerbeats Pro from both earphones?
Each earphone has full, mirrored controls. Use the ‘b’ button for call and track controls. The volume rocker is located on the top bridge.
How do I activate Siri or other voice assistants?
Say “Hey Siri” or hold the ‘b’ button on either earphone to activate Siri or other compatible voice assistant devices.
How do I charge Powerbeats Pro?
Powerbeats Pro are charging while seated in the case with the lid closed. Charge the case using the lightning cable.
How do I check the charge level?
Check charge status on iPhone with latest iOS. With the product in case, open lid and hold near unlocked iPhone to check remaining charge on Powerbeats Pro.
How do I customize the fit of Powerbeats Pro?
Find your fit with adjustable earhooks. For a more secure fit, hold the stem and firmly push the earhook down. Change eartips if necessary for improved comfort and sound quality.